At Hillocks Hotel & Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website or services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, address, and payment details.
- Non-Personal Information: IP address, browser type, device type, and website usage data.
- Cookies: We use cookies to enhance your browsing experience and analyze website traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process reservations and payments.
- To communicate about bookings and inquiries.
- To send promotional offers (with your consent).
- To improve our website and services.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share it with:
- Service providers: For payment processing, reservations, or email marketing.
- Legal authorities: When required by law or to protect our rights.
4. Data Security
We implement robust security measures, including SSL encryption and secure storage, to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the right to access, correct, or delete your data and withdraw consent for marketing communications. To exercise these rights, contact us at:
Email: info@hillockshotel.com
6. Cookies
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your website experience.
7. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
8. Contact Us
If you have questions about this policy, contact us at:
- Email: book@hillockshotel.com
- Phone: +85569345676
- Address: Sala Kareuk Road, Siem Reap, Cambodia
10. Governing Law
This Privacy Policy is governed by the laws of Cambodia, and any disputes will be resolved in accordance with these laws.